Who We Are

Our professional team has over 30 years of experience delivering catered security solutions to public, private and third sector clients. An industry leader, we offer high-quality bespoke security services such as Event Management, Surveillance, Logistics Protection, Facilities Management and more.

Delivering Peace of Mind

Our senior management team has over 30 years of industry experience. After identifying a deficiency within the security services industry, we created First Response in 2012 to begin delivering truly unparalleled security services.

Strong leadership and management ensures that we never deviate from our commitment to integrity and quality. Every project is guided by these values, and it ensures that our clients can enjoy complete peace of mind while protecting their interests.

Giving back

At First Response we are committed to having a positive impact on the environment and wider society. Hence why we have supported several community initiatives including a weekly curry kitchen for the homeless and Luton Foodbank’s annual food drive.

In addition to this we have ensured, as an organization, we reduce our carbon footprint and promote a green working environment. Many of our CSR goals are encapsulated within our annual marketing vision.

Our Purpose

First Response exists to deliver unbeatable security services that empower our clients to enjoy peace of mind, whatever their line of business. Our dedicated team works diligently each day to understand the needs of our clients, and works to keep premises and people secure across our coverage areas.

Our Values

Integrity and a dedication to the pursuit of quality define everything that we do. This is why for over 30 years we have exceeded expectations while also offering value for money. We understand that peace of mind is precious, and that’s why our highly-trained staff have all of the skills and abilities to act upon your security needs.

Our Vision

We envision a world where our clients can conduct their business without ever having to worry about security and the prospect of harm coming to themselves or their premises. Everything that we do works towards this vision, and we will never stop striving to realise it.


Facilities Manager

Central Bedfordshire College

“I have known First Response Security for approximately 3 years as the Head of Security and Student Behaviour Lead. First Response Security have always approached any security matters at the College with the greatest importance. Any issues are always dealt with in an appropriate manner and evidence to support First Response Security’s performance is always available.

The security officers from First Response Security are always punctual/functional and professional. The guards at all times present themselves in a clean and well-groomed manner.

On quite a few occasions the College has needed to request guards at very short notice and these requests have always been met. The office staff are always friendly and helpful and no job is either too small or too large for this company.”

23 December – 2018